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Most modern mobile devices are capable of synchronizing email, contacts, calendars, and tasks “over-the-air” via the Microsoft ActiveSync protocol. Since November of 2006, Kerio MailServer has been able to synchronize with most mobile devices which support the ActiveSync protocol. As a measure of quality assurance, any new device which implements the ActiveSync protocol must be thoroughly tested against Kerio MailServer before it is officially supported. This means that Kerio MailServer maintains an internal list of officially supported devices, and any device not in this list will be denied synchronization.

In 2009, there has been a significant number of new phones, such as the Palm Pre, or those based on the Google Android operating system, which either natively implement ActiveSync, or include a number of 3rd party applications to add ActiveSync support to the device. These devices are currently being tested against Kerio MailServer and may be added to the officially supported device list in the near future. However, there is an opportunity to instruct Kerio MailServer to ignore it’s supported device list and allow synchronization with any ActiveSync based device. For details regarding this configuration you can refer to the Knowledge Base article.

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