Get help when you need it the most

3 Easy Ways to Get Support

Click the Life Saver icon on your task bar

When you create a support ticket through the members portal, it sends a request directly to one of our support engineers.  Give us a short message about your issue and we will start working right away.


Send an email to [email protected]

Shoot us an email with details about the issue you are having.  The more information the better.

Urgent Issue? Call 800-796-3574 Option 2

Having a major problem and need help right now?  Your support team is ready!

Need help after hours? Call 800-796-3574 and let our evening help desk know what the issue is. They will alert our on call team and will assist you with your issue.

Helpful Links

Check Status of an Open Ticket

Already have an account or an existing ticket?  Click the link below to be redirected to our members portal to get status updates or interact with your support team.

Visit the Members Portal.

Meetings and Screen Sharing

I need to get connected for our screen sharing session.  Go to our meeting portal.

After Hours Help

If you need help outside of our normal working hours (Monday - Sunday 7 a.m. - 6 p.m. Eastern), don't worry - we have you covered!

Call our help desk at 800-796-3574  option 2.

Provide our on call agent your name, company, device(s) affected and a description of your issue.  One of our on call engineers will be in touch shortly.  We are here for you rain or shine 24/7/365.


Not a ZZ Servers Client and Need IT Support?

To give our clients the best possible service, our Members area and Support Desk are reserved for ZZ Servers clients.

If you are not a client and need support, contact us to discuss your support options.





8 Reasons It’s Time To Change Your IT Provider

your guide to understanding why it may be time to change IT providers.


Exclusive details include:


 - Recurring Issues
 - Slow Response Times
 - Constant Up-selling
 - Forcing pre-payments
 - Lack of Transparency
 - Blaming and Finger Pointing
 - Lack of Flexibility
 - Lock In

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